1. Introduction
AdMojo ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (admojo.ai), submit an application, or use our managed advertising services.
AdMojo is based in Dubai, United Arab Emirates, and complies with applicable data protection laws including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).
By using our website or Services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
Information you provide directly:
- Contact information: name, email address, phone number, Telegram username
- Business information: company name, website, industry vertical, monthly advertising spend
- Application details: current challenges, growth goals, platform preferences, plan selection
- Agreement and consent records: acceptance of our Marketing Services Agreement
- Communications: messages, emails, and other correspondence with our team
Information collected automatically:
- Device and browser information (type, version, operating system)
- IP address and approximate geographic location
- Pages visited, time spent on pages, and navigation patterns
- Referral source and UTM parameters
- Cookies and similar tracking technologies (see Section 7)
Information from third parties:
- Advertising platform data related to campaign performance (when you are an active client)
- Business information from publicly available sources for lead qualification purposes
3. How We Use Your Information
We use collected information to:
- Process and evaluate your application
- Provide, maintain, and improve our managed advertising services
- Match you with the appropriate plan and dedicated team
- Communicate with you about your campaigns and our services
- Send service-related notifications and updates
- Monitor and ensure compliance with advertising platform policies
- Generate performance reports and analytics for your campaigns
- Improve our website, services, and user experience
- Comply with legal obligations and enforce our agreements
We do not sell your personal information to third parties.
4. How We Share Your Information
We may share your information with:
- Service providers: Third-party tools and platforms we use to deliver our services, including CRM systems, communication tools, and analytics providers. These providers are contractually obligated to protect your information.
- Advertising platforms: Meta, Google, TikTok, Snapchat, and other platforms as necessary to manage your advertising campaigns. This sharing is essential to service delivery.
- Team members: Our dedicated account managers, compliance specialists, and operations team who work on your campaigns.
- Legal and regulatory: When required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of AdMojo, our clients, or others.
- Business transfers: In connection with any merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Retention
We retain your personal information for as long as necessary to:
- Provide our Services to you
- Comply with legal obligations
- Resolve disputes and enforce our agreements
- Maintain business records as required by applicable law
Application data for prospects who do not become clients is retained for up to 12 months, after which it is deleted or anonymized. Client data is retained for the duration of the client relationship plus 24 months.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Access controls limiting data access to authorized personnel
- Regular security assessments and monitoring
- Secure data storage with reputable cloud service providers
While we take reasonable measures to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Cookies and Tracking
Our website uses cookies and similar technologies to:
- Ensure the website functions properly
- Analyze website traffic and usage patterns
- Remember your preferences
- Track the effectiveness of our marketing efforts
Types of cookies we use:
- Essential cookies: Required for basic website functionality
- Analytics cookies: Help us understand how visitors interact with our website
- Marketing cookies: Used to track the effectiveness of our advertising and outreach
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.
8. Your Rights
Under applicable data protection laws, including the UAE PDPL, you have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete personal information
- Deletion: Request deletion of your personal information, subject to legal retention requirements
- Restriction: Request restriction of processing of your personal information
- Data portability: Request transfer of your personal information in a structured, commonly used format
- Objection: Object to the processing of your personal information for certain purposes
- Withdraw consent: Withdraw your consent to data processing at any time (this does not affect the lawfulness of processing based on consent before withdrawal)
To exercise any of these rights, contact us at team@admojo.ai. We will respond to your request within 30 days.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United Arab Emirates and other jurisdictions where our service providers operate. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
10. Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.